Review: Nicole Engard, More Library Mashups

Nicole Engard (editor), More Library Mashups. Medford, NJ: Information Today, 2015.

This is Engard’s second volume of examples and illustrations of how libraries are using open data sources to provide better information tools and services. Mashups, or combinations of distinct products into something new (like Reese’s Peanut Butter Cups), look for ways to use free tools to aggregate, distribute, and increase access to information. Examples in the book range from an automatic weather search triggering a tweet about library closure status to integrating book cover images into the card catalogue, creating computer availability maps, or using drupal to create a library calendar.

The projects aren’t terribly technical. They are meant to show what can be done with available tools, and to inspire further investigation and development by readers. The authors vary, of course, but most chapters are clear and easy to follow. More than any single project, though, these ideas are valuable for developing new ways of thinking about what our users need and how we can help them get and use that.

The Card Catalog

Another version of this column first appeared in the ALLUNY Newsletter: http://www.aallnet.org/chapter/alluny/2014-02summer.pdf

“The catalog doesn’t exist any more.”

I was shocked to hear the librarian, at a public special library, say this, since I was asking how to access location information for print material in their collections.

Of course, she didn’t mean that the library no longer maintains an organized record of holdings—do away with that and the library stops being a library. What she meant was that there is no longer a physical record. The catalog is online now. And this was the problem: accessing collection information required computer access, and computer access was restricted—making it impossible for me to simply find and copy the article I needed. Lesson? There should always be at least one terminal dedicated exclusively to unencumbered catalog access.

It wasn’t always like this. Once upon a time, hulking cabinets containing cards that described the collection held prominent reign over libraries, and our searches were limited to the title, author, and subject fields. I had a part in the change, too. My first library job, at the public library branch down the street, was transcribing catalog records from those cards for inclusion in a system-wide union catalog on CD-ROM. And I love both the convenience and utility of a good OPAC, which can provide much faster, more targeted results—from my couch—than the old drawers of cards ever did. Still, removing those old cabinets made the library feel a little less magical.

So when I learned that Syracuse University was making the sixty-drawer Gaylord Brothers catalog cabinets from their Science and Technology Library available a few years ago, I jumped at the chance to get one. It has lived in my living room ever since, storing small house-hold items and reminding me of the hard work underlying the magic of what we do, as well as the magic that hard work makes possible.

But my wife and I came to Central New York so she could pursue a Ph.D. Well, she caught it, and has now taken a faculty position at the University of Maryland. We moved to the DC area this summer. Our new space is much smaller and the catalog would not fit, so it has found a new home. I will miss its magical bulk, even though everything it once contained is now available online.

The Library as Social Space

This post was originally published in the ALLUNY Newsletter 38.3,
http://www.aallnet.org/chapter/alluny/2013-03winter.pdf

The public library has a special place in popular culture as a safe, if somewhat un-cool, place for young people to meet and ‘do homework’.  It is public and supervised, but offers discretion and privacy; a place where we could sneak away without getting into trouble and spend time with someone special, even if all we could do was sit quietly at the same table.  This isn’t accidental, it’s just a fortuitous unintended consequence of the library’s mission to serve the community.

Law libraries don’t have quite the same cultural cachet, but we still have a mandate to serve our user communities, be they a Court, university, or firm.  So long as we have open stacks, we will have users in the space—which means that we have a social space.  This creates a wonderful opportunity.

Law school libraries are the most obvious example of this, because they are almost always full of students.  They come for the books, sometimes, but they often come for the quiet space between the books—law students spend a lot of time reading and writing.  Yet they also come because the library has group study rooms and here, the library becomes a social space.  The groups could meet anywhere.  They choose the library.

Court libraries doesn’t have such an obvious social component, but they are often the largest contiguous space in their buildings, which makes them good places to host parties and events.  They also provide space for impromptu meetings and conversations that would otherwise take place in hallways.

Firms lucky enough to have a physical library, likewise, will see its space used for informal meetings, for events, and for work that requires more space than an office desk.  Additionally, as print collections shrink, we will have more space to utilize in a social fashion.  This could mean adding a conference table to support large projects, individual study carrels for using the print resources, or even a couch and lounge space for more comfortable work.  Any of these might drive additional traffic into a more socially-welcoming environment.

None of this matters, though, unless we take advantage of the opportunity this social environment creates: people can meet in a conference room.  Why should they meet in the library instead?  The library as social space brings in potential users and creates goodwill; their presence allows us to unobtrusively promote our resources and services, and the chance to make new friends—friends who, in turn, can promote the library to others.  And it can all start with a comfortable place to sit.

Public access to the Law

Last week, one of my lawyers asked me to find a copy of a nearby county's law.  This should be an easy task; for the public to follow the law, the law must be public.  Yet the county laws in question were not available, either on their website or at the local courthouse.  Thanks to the county attorney, and his staff, this ended well--they have agreed to provide us a copy of their laws, which I will keep on file for future reference.

This is illustrative of a serious problem, though: no one can be expected to follow a law that cannot be read, and application of such law appears arbitrary and capricious, which undermines public trust and government authority.  In short, to quote Supreme Court Justice Stephen Breyer, if a law isn't public, it isn't a law.

Carl Malamud of Public Resource has made publishing the law a national cause, and is having some success at the national level.  We need to support this effort, and see that it extends through all levels of government, because we are only as free as our knowledge of the law that binds us.